Can I return something that was part of a package?

A package is a group of items sold by RRC as a set for a reduced price. Package content is not flexible and cannot be modified at the point of sale. Packages are noted on your packing slip with an alphanumeric item number/package code (such as APH1AB) in the price column. Also, any packages ordered are listed at the bottom of the packing slip for reference. If your order ships in multiple boxes or shipments, the package components may be spread throughout those different boxes. An entire package is returnable to us, subject to the returns limitations in our complete returns policy. If you return individual items that were part of a package you purchased, 3 things happen:

• The package price is voided
• The order total is recalculated based on our normal selling price for each item
• The refund amount is affected by the difference between the original package price and the total price of the individual items not returned. In some cases, this may result in no refund being issued, if the amount saved by purchasing a package is more than the value of the item(s) returned.
 

Refunds for package components are also subject to restocking and recalculated shipping fees, if applicable.

*Please note that a package sold by RRC as defined above does not include items with a numeric, six-digit item number that are physically bundled together and sold as a set. If you have purchased this type of shrink-wrapped set of items, the single components cannot be returned.

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